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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Gorman

April 18, 2026

5  out of  5
rating by John Gorman
"Always patient and helpful at explaining your options and costs- highly recommend!"
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Jennifer Rice

April 18, 2026

5  out of  5
rating by Jennifer Rice
"Zach was so helpful when we called about getting our new cars put on our car insurance policy. He was quick and so polite."
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Michael Antal

April 15, 2026

5  out of  5
rating by Michael Antal
"Great service every time we call"
We responded:
"Thank you so much for the 5-star review, Michael! We strive for great service every time! It is our pleasure serving you. Thanks for being with us!"
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Kurt

April 13, 2026

5  out of  5
rating by Kurt
"Very quick and easy to add a vehicle to our policy. Working with Austin was professional and courtesy."
We responded:
"Thank you for your kind words and 5 star review, Kurt! I'm thrilled to hear that adding a vehicle to your auto insurance policy was quick and easy. Austin will be happy to know you appreciated his professionalism and courtesy. We look forward to continuing to serve you! Thank you for being with us!"
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INFECTED KILLER

April 9, 2026

5  out of  5
rating by INFECTED KILLER
"Austin gave me excellent information! 10/10 service"
We responded:
"Thank you so much for your kind words! I'm thrilled to hear that Austin provided you with excellent information and a 10/10 service experience. We appreciate your feedback and look forward to assisting you again in the future!"
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Flavia AL Daia

April 8, 2026

5  out of  5
rating by Flavia AL Daia
"Where to start , a week ago I run into a car accident so the left front tire got punctured but the body of my car didn't have any dents! Thanks God , so luckily that day I find a tire shop right besides where I did the accident and they replaced the damaged one immediately, so coming back home the alarm heating signal started on and I was a block away from my house so I continued driving my car to where I live and parked it in my community , to be honest with you I stayed one week trying to figure out how I'm going to be able to drive my car to a repair shop ! So today "State Farm" my car insurance came to my mind ! and I said let me call them and ask them if my insurance can help me tow my car ! So I called and Austin from State Farm answered me , I explained to him what happened with my car and I need desperately to tow my car to a repair shop that I know and to be honest with you i tried to call couple of towing companies but most of them are expensive ! and don't have enough money to pay them ! , guess what everybody Austin told me that I don't have in my insurance that agreement ! Because I didn't know about it before ! So I asked Austin what are my options now ? He said to me wait I'm going to try to find you a towing company so just give me a couple of minutes , so I waited till he does his research and finally he came back and told me that I did find you a towing company and the cost of towing your car to your repair shop is $145.00 but we're not going to let you pay for it it's going to be on us ! I said to him ARE YOU SERIOUS !! he said yes ! I started jumping up and down and I was filled with relief and happiness!! I mean what can I tell you people there's still good people in this life ! You won't believe how many times i thanked him !! You know what people it's so rewarding and so comforting whenever you face in your life people like Austin ! He understood my situation, he listened carefully what I need , not only that ! He went over and beyond to solve my problem , I want to wish him all the best in his carrier and I want to thank him from the bottom of my heart for his excellent service and STATE FARM you're my number one in my book , thank you for all your services and best wishes for a brighter future."
We responded:
"Thank you so much for sharing your experience and kind words, Flavia! We’re so glad to hear that Austin was able to assist you during a stressful time and provide the support you needed. Our team always strives to listen carefully and go above and beyond for our customers, and it’s wonderful to know Austin made such a positive impact. We truly appreciate your trust and your business—it’s our pleasure to serve you!"
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David Biron

March 22, 2026

5  out of  5
rating by David Biron
"Austin did a great job of getting me quotes and following through on the inspection and writing the coverage. It was an easy stress free experience."
We responded:
"Thank you so much for the great feedback and the 5-star rating, David! So glad Austin took great care of you. Thank you for trusting us with your auto insurance and home insurance. We are always here for you. Thanks again for being with us!"
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Chris Dalessandro

March 21, 2026

5  out of  5
rating by Chris Dalessandro
"Vinny saved me $1200 a year over USAA! I didn’t think anyone could beat them, but not only did he beat their price, but Vinny lowered my deductible too!! Y’all are the best!"
We responded:
"Thank you so much for the great review, Chris! So glad you are saving so much money by switching your auto insurance to State Farm. We are so grateful to have Vinny on our team, and to have you as a customer. Thank you for your business. We are always here for you."
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Molly Nolan

March 16, 2026

5  out of  5
rating by Molly Nolan
"Austin Tibbetts did a wonderful job and was extremely helpful in setting up my home and auto policies. He answered all questions that I had and was very professional. A job well done. Thanks also to Brian Dziewa who initially set the wheels in motion and also did a great job."
We responded:
"Thank you so much for your great feedback and 5-star review, Molly! So happy to hear that Austin and Brian did a great job helping with your auto insurance and home insurance. Appreciate you being our customer and we are always here if you need anything. Thanks again!"
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Todd Hummel

March 6, 2026

5  out of  5
rating by Todd Hummel
"Effortless in switching policies. Craig and his crew walked me thru every detail to make sure I was satisfied. Highly recommend, especially if you want to save money."
We responded:
"Thank you so much for your kind words and recommendation, Todd! It is our pleasure serving you! I am so glad that you are saving money on your auto insurance too. Thanks for being with us. We are always here for you."
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Reel Fishing

March 5, 2026

5  out of  5
rating by Reel Fishing
"I was quoted and worked with Austin tibbits and he help lower my Insurance a LOT. He was very patient even coming back to the office at a later time to help finalize everything and answered any and every question I had"
We responded:
"Thank you for the great review! So happy to hear that you are saving money on your auto insurance and that you had a great experience with Austin. It is our pleasure serving you. Thank you for being with us!"
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Michael Gennett

March 3, 2026

5  out of  5
rating by Michael Gennett
"Great agency! Saved me a ton of money. Austin did a fabulous job."
We responded:
"Thank you so much for the great feedback and 5-star rating, Michael! As one small business owner to another, I really appreciate the review! So happy we were able to save you money and that you had a great experience with Austin. Thank you for being with us! We are always here for you. Thanks again!"
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Bryan Young

February 26, 2026

5  out of  5
rating by Bryan Young
"State farm has always been a pleasure to work with."
We responded:
"Thank you for the kind words and the 5-star rating, Bryan! It is a pleasure to have you with us! We are always here for you!"
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Donald L. Hardenbrook

February 26, 2026

5  out of  5
rating by Donald L. Hardenbrook
"Top-level service!"
We responded:
"Thank you for the great feedback about our service, Donald! So happy to help you with your auto insurance! We are always here! Thanks again for being with us!"
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Dave Harris

February 25, 2026

5  out of  5
rating by Dave Harris
"Always a great experience dealing with this State Farm agency. Austin was thoroughly and super quick on getting my situation handled. He was super friendly to chat with as we were taking care of things. Highly recommend this agency for family and friends."
We responded:
"Thank you so much for the great feedback and recommendation, Dave! Appreciate you sharing your experience! Thank you for being with us! We are always here for you!"
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Vickie Peck

February 23, 2026

5  out of  5
rating by Vickie Peck
"I moved recently and had a very smooth experience with my new agent, Austin Tibbetts. I would highly recommend him!"
We responded:
"Thank you for your 5-star review and recommendation, Vickie! Its great to hear that you had a great experience with your home insurance and auto insurance! It is our pleasure serving you! Thanks for being with us!"
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Linda LaTorraca Smith

February 20, 2026

5  out of  5
rating by Linda LaTorraca Smith
"Austin Tibbits is truly a knowledgeable professional guy. Easy to work with and saved us money on our auto renewal. I would highly recommend him. When the time comes to renew our homeowners insurance he will be our go to guy."
We responded:
"Thank you so much for the great feedback and 5-star rating, Linda! So happy to hear that you saved money on your auto insurance and are keeping us in mind for your homeowners insurance too! We are always here for you! Thanks for being with us!"
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nye rick

February 17, 2026

5  out of  5
rating by nye rick
"The person helping us (LaurenVargas) with auto and rentors insurance with very helpful. She passed information quickly, did a quick quote so that decisions could be made and asked additional questions to make sure we were covered properly."
We responded:
"Thank you so much for your kind words and 5-star rating, Rick! So happy that Lauren provided you with great service while helping you with your auto insurance and renters insurance! We are always here if you need anything. Thank you for being with us!"
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St Joes Baseball

February 13, 2026

5  out of  5
rating by St Joes Baseball
"Amazing staff and super helpful with everything!"
We responded:
"Thank you so much for your kind words and 5 star review!! I do have an amazing staff and am very proud of how they help our great customers! Thank you for being with us! We are always here for you!"
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John Lambert

February 12, 2026

5  out of  5
rating by John Lambert
"Prompt , professional and explains the details in a straightforward manner."
We responded:
"Thank you so much for the 5-star review and great feedback, John! So happy to help you with your auto insurance and home insurance. Appreciate you being with us. We are always here for you. Thanks again!"
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M E.

February 5, 2026

5  out of  5
rating by M E.
"I gotta hand it to Vinny. Incredible customer service and integrity. Request to speak with Vinny when you call. The way he handled my complex commercial situation was impeccable and I’m grateful for the time he spent assisting me."
We responded:
"Thank you so much for your kind words! I’m really glad I could help with your complex commercial situation. It means a lot to me that you took the time to share your experience, and I appreciate your trust. We are always here for you! Thanks again for being with us!"
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Jay Shah

February 2, 2026

5  out of  5
rating by Jay Shah
"Quick, Efficient, Friendly"
We responded:
"Thank you so much for sharing your feedback, Jay! So happy to help you with your auto insurance and home insurance! Appreciate you being with us! We are always here for you! Thanks again!"
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gilbert borges

January 30, 2026

5  out of  5
rating by gilbert borges
"Brian Dziewe was instrumental in helping me switch from that piece of shheeeit root insurance to state farm .he was superb as a salesman ,he never stopped trying to please me.thanks BRIAN you the man bro ! Somebody give this hard worker a raise he deserves it. Yes he does,!"
We responded:
"Thank you for your enthusiastic and kind words, Gilbert! I am thrilled to hear Brian went above and beyond to help you switch your auto insurance to State Farm, and that you had such a great experience with him. I am proud to have him on my team and I'll be sure to pass along your praise. We are here if you need anything. Thanks again for being with us!"
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Brittany Smith

January 28, 2026

5  out of  5
rating by Brittany Smith
"Vinny was very helpful and got me a good deal!"
We responded:
"Thank you for the 5-star review, Brittany! So happy that Vinny helped you with your auto insurance and you are pleased with the value. We are always here if you need anything. Thanks for being with us!"
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Susan Green

January 27, 2026

5  out of  5
rating by Susan Green
"Katie took care of all my needs quickly and efficiently. She was able to answer all my questions and help me with exactly what I needed! Great customer service!"
We responded:
"Thank you so much for your 5-star rating and kind words, Susan! So happy Katie provided you with great service! We are always here if you need anything. Thank you for being with us!"